FAQ's / Frequently Asked Questions

Will I support my local community via Genie Action?

Yes, Genie Action was developed to support the local communities in which you serve.

What kind of discounts do I need to offer on the app?

Merchants are asked to give the best discounts to their local community to encourage people to their stores

Will Genie Action monitor my promotions and discounts?

Yes Genie Action provides an interface for retailers to monitor the success of their discounts as well as how they contributed to the fundraising in the community

Do I have to make my own coupons?

Yes you can or Genie Action can make for you.

How is Genie Action different from other fundraisers

Genie Action promotes and drives customers to your business

What else is important about Genie Action?

Genie Action does not accept donations and among many things you never say NO to schools/organizations or clubs as all are represented with Genie Action 'a one stop shop'

How long does it take to be apart of Genie Action?

Normally within 24 hours once we have you details and products services you are looking to aggressively promote we will start setting you up on the system

I'd like to know more about Genie Action

Sure use Contact us button top right or email directly; info@GenieAction.com

Does our cause or fundraiser need to be approved by Genie Action?

Yes, the integrity of fundraiser is important to Genie Action and its partners as 'together we all win'

Is there a minimum fundraiser that Genie will get involved in?

No, every fundraiser is important, big or small.

Can I talk to someone if I have issues with the app or the site?

We can be reached by email at info@genieaction.com normally within 24 hours

Can we end the Genie fundraiser at any time?

Yes no problem. Genie Action is there to help and is well aware of the reality of changes in schools and associations.

Our credit card payments protected?

Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security. You can rest assured that your information is safe and secure.

Can you contact me ASAP about our fundraising project?

Sure just email us: info@GenieAction.com

Is there a minimum fundraiser that Genie will get involved in?

Of course! We can be reached by email at info@genieaction.com or by phone at +1 514-887-3441

Does our cause or fundraiser need to be approved by Genie Action?

Yes. To make sure that Genie Action supports causes that are linked to their values, the school/club or association has to share the reason why they do a fundraising campaign. When they register and create a campaign, they have to share this information.

Our credit card payments protected?

Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security. You can rest assured that your information is safe and secure.

Is it easy to sell Genie (coupon books)?

As a fundraiser you sign up or send a link for your family and friends colleagues to sign up and Genie Action will keep track of your good work raising money for your favorite projects

How much can we save?

Typically an app booklet costs $25 + tax but SAVES you 10X or $250 minimum if you use all coupons.

If I see a Genie coupon book I really like can I buy many?

You can buy as many as you want and every time you do you know that you are supporting a great cause!

How much is a Genie App booklet?

Each booklet costs $25 + tax applicable in each province.

Do the coupons in the app expire?

There is normally a 1 year period to use from purchase which is normally ample time as many use all within a few weeks especially around holidays.

Is my credit card payment protected?

Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security. You can rest assured that your information is safe and secure.

How can I ask more questions?

Just email us: info@GenieAction.com